Data Protection

bd88's Privacy Policy

This policy explains in detail how your personal information is collected, used, and kept secure on the bd88 platform.

Last Updated: January 2025
Language: Bengali
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This privacy policy was last revised in January 2025. By creating an account or continuing to use the platform, you are considered to have agreed to all terms of this policy.

01

Introduction and Scope

bd88 (referred to here as "we", "our", or "platform") operates an online entertainment service for users in Bangladesh. This privacy policy applies to personal information collected through the bd88casino.cam website and associated mobile applications.

We take user privacy seriously. This policy aims to clearly inform you of the circumstances and purposes for which your information is used. Reading this privacy policy together with bd88's Terms and Conditions will give you a complete understanding of the overall structure of the service.

This policy applies to all individuals who use any bd88 service — whether or not they are registered members. Some parts of this policy also apply when simply browsing the website.

02

What Information Is Collected

bd88 may collect the following types of information:

2.1 Identity Information

  • Full name and date of birth
  • National ID or passport number (for identity verification purposes)
  • Username chosen by the user

2.2 Contact Information

  • Mobile number (including numbers linked to bKash, Nagad, or Rocket)
  • Email address

2.3 Financial Information

  • Records of deposit and withdrawal transactions
  • Mobile financial service (bKash, Nagad, Rocket) account numbers
  • Transaction date, amount, and method

2.4 Technical and Behavioral Information

  • IP address and device type
  • Browser version and operating system
  • Time spent on the site, pages visited, and gaming activity
  • Login time and location-related information (IP-based, not GPS)
03

How Information Is Collected

bd88 collects information from various sources:

3.1 Information Provided Directly

Information you provide yourself during account registration, the identity verification process (KYC), deposit or withdrawal requests, and when contacting the support team is collected directly.

3.2 Automatically Collected Information

Technical information is collected automatically through cookies, log files, and similar technologies while you browse the site. This information is used to improve site security and user experience.

3.3 Information Received from Third Parties

Some information may be received through payment processors, fraud prevention services, or identity verification agencies. In such cases, the relevant third party's own privacy policy also applies.

04

Purpose of Using Information

bd88 uses collected information only for specific and legitimate purposes. The main purposes are described below:

4.1 Service Operation and Improvement

Information is used to manage accounts, process transactions, provide gaming services, and improve the overall user experience.

4.2 Identity Verification and Fraud Prevention

Identity is verified at registration and for each significant transaction. This ensures the security of your account and prevents unauthorized access.

4.3 Ensuring Responsible Gaming

User gaming patterns are monitored to take necessary steps to ensure responsible gaming, such as setting limits or recommending temporary breaks.

4.4 Customer Support

Stored information is used to resolve your issues quickly and to efficiently manage 24/7 live chat and email support.

4.5 Marketing and Communication

With your consent, bd88 may send promotional information, bonus offers, or important updates via email or SMS. You can request to stop receiving such communications at any time.

05

Data Storage and Security

bd88 follows industry-standard security practices to keep your personal information secure.

5.1 Technical Security

  • All data transfers are secured with SSL (Secure Socket Layer) encryption technology.
  • Data stored on servers is kept in encrypted form.
  • Firewalls and intrusion detection systems remain active.
  • Regular security assessments and vulnerability tests are conducted.

5.2 Administrative Security

  • Only authorized staff can access information, and only to the extent required.
  • All staff receive regular training on data protection.
  • Logs of data access are maintained and monitored.

5.3 Data Retention Period

Information for active accounts is retained while the service is in use. Even after an account is closed, certain information may be retained for a limited period due to legal obligations or dispute resolution needs.

06

Sharing Information with Third Parties

bd88 never sells your personal information to third parties for commercial purposes. However, limited information may be shared in the following circumstances:

6.1 Payment Processors

Information necessary to complete transactions is shared with mobile financial service providers such as bKash, Nagad, and Rocket. These services operate under their own privacy policies.

6.2 Technology and Service Partners

Game providers, technology platforms, and companies that assist in service development may receive limited information, used solely for carrying out their assigned tasks.

6.3 Legal Obligations

Information may be provided in response to lawful requests from law enforcement agencies, court orders, or directives from regulatory authorities. In such circumstances, bd88 complies with its legal obligations.

6.4 Business Restructuring

In the event of a merger, acquisition, or asset transfer, user information may be transferred to the new entity. Users will be notified before any such change.

07

Cookies and Tracking Technologies

The bd88 site uses cookies and equivalent technologies. Cookies are small text files stored in your browser.

7.1 Types and Purpose of Cookies

  • Essential Cookies: Used to maintain login status and ensure security. These cannot be disabled.
  • Functional Cookies: Help remember your preferences and settings.
  • Analytics Cookies: Used to analyze site usage and improve service quality.
  • Marketing Cookies: May be used to display relevant advertisements — only with your consent.

7.2 Cookie Controls

You can choose to accept or reject cookies from your browser settings. However, disabling essential cookies may cause some important site functions to not work properly.

08

Your Rights and Controls

Every registered user at bd88 has certain basic rights regarding their own information:

8.1 Right to Access

You can find out what information we hold about you and how we are using it.

8.2 Right to Correction

If your information is incorrect, you can request a correction. Some personal information can also be partially updated from account settings.

8.3 Right to Deletion

In certain circumstances you can request that your information be deleted. However, if legal obligations exist, complete deletion may not be possible.

8.4 Right to Object to Processing

You can object at any time to your information being processed for marketing purposes. This will not affect your use of the core service.

8.5 Filing a Complaint

If you have any concerns about data protection, inform bd88's support team. You can also find answers to common data protection questions in our FAQ section.

09

Protection of Minors

bd88 strictly does not provide services to anyone under the age of 21. Age is verified at registration, and if any account holder is found to be under 21, that account is immediately closed.

If any minor's information is inadvertently collected, it will be deleted as soon as it is identified. If a parent suspects their child is using bd88, please contact our support team immediately.

10

Policy Changes

bd88 reserves the right to change this privacy policy as needed. The following process will be followed when changes are made:

  • The updated policy will be published on the site with the new update date shown at the top.
  • For significant changes, registered users will be notified via email or SMS.
  • If you continue to use the site after a new policy is published, you will be considered to have agreed to the revised policy.
  • For major changes, reasonable notice will be given before they take effect.

Make it a habit to check this page regularly. To learn more about bd88, read the About Us page.

Data Protection Contact

If you have any questions, concerns, or requests regarding this privacy policy, contact bd88's support team. Our team is available in both Bengali and English, 24 hours a day, 7 days a week.

Use the site's live chat for direct contact — responses are quick.

Email us at: [email protected]

For requests involving personal information, you may be asked to provide details to verify your identity. This is a necessary part of security.